Frequently Asked Questions

Moving costs in Bangalore depend on several factors including distance, volume of goods, type of property, and moving date. Here's a general estimate:

For an accurate quote specific to your move, call us at 9637744844 for a free estimate.

Our all-inclusive moving charges cover:

• Packing Materials: Boxes, bubble wrap, tape, foam sheets
• Professional Packing: Trained staff for safe packing
• Loading & Unloading: Proper equipment and careful handling
• Transportation: Well-maintained, GPS-tracked vehicles
• Basic Insurance: Transit insurance included
• Taxes: GST and all applicable taxes

We provide detailed quotations upfront with no hidden charges.

No, ShiftEzy believes in complete transparency. Our quotation includes all charges upfront.

Additional charges may apply only in these scenarios:

• Extra packing materials if more items are found on moving day
• Additional insurance coverage if requested
• Storage services if opted
• Unloading at locations without lift access (extra labor charges)

We inform you of any potential additional costs during the survey itself.

No, packing materials are included in our quotation. We use high-quality materials:

• Corrugated cardboard boxes (various sizes)
• Bubble wrap for fragile items
• Foam sheets for extra protection
• Packing tape and stretch film
• Moving blankets for furniture protection

The cost of all materials is factored into your final quote.

ShiftEzy offers comprehensive relocation services:

We also provide unpacking, furniture assembly, and appliance installation services.

Yes, we offer complete unpacking services at your new location. Our team will:

• Unpack all boxes and cartons systematically
• Place items in designated rooms as per your instructions
• Remove all packing materials and debris
• Reassemble furniture that was dismantled

Unpacking services can be added to your package. Let us know your requirements during booking.

Absolutely! We specialize in handling fragile and delicate items:

• Specialized packing materials for fragile items (extra bubble wrap, foam)
• Custom wooden crating for valuable items and artwork
• Separate handling and loading of electronics like TVs, refrigerators
• Careful placement in the vehicle to prevent movement
• Full insurance coverage for valuable items

We've successfully moved thousands of delicate items with zero damage.

Yes, we provide partial moving services for customers who need to move only specific items:

• Single furniture pieces (sofa, bed, wardrobe)
• Appliances (refrigerator, washing machine, TV)
• Office equipment or files
• Vehicle transportation only

The charges will be calculated based on the volume and nature of items. Contact us at 9637744844 for a customized quote.

Our simple 6-step moving process ensures a smooth relocation:

The time required depends on the size of your home and distance:

• 1 BHK: 4-6 hours for packing, same day delivery for local moves
• 2 BHK: 6-8 hours for packing, same/next day for local moves
• 3 BHK: 8-12 hours for packing, 1-2 days for local moves

Intercity moves: Transit time varies by distance (2-7 days typically). We provide estimated delivery dates during booking.

While not mandatory, we recommend you or a family member be present during:

• Packing: To supervise and provide instructions on special items
• Loading: To verify the inventory list
• Unloading: To guide placement and check for issues

If you can't be present, you can authorize someone on your behalf. We maintain detailed inventory lists for your reference.

To ensure a smooth move, please:

• Segregate items you don't want to move (donate/discard)
• Empty refrigerator and defrost it 24 hours before
• Keep important documents, jewelry, and cash with you
• Disconnect and prepare appliances for moving
• Inform society/building management about the move
• Arrange parking space for the moving vehicle

Yes, every move with ShiftEzy includes basic transit insurance coverage at no extra cost. This covers:

• Damage during packing, loading, or unloading
• Loss or damage during transportation
• Accidents or unforeseen incidents during transit

For valuable items, we recommend additional insurance coverage which provides higher claim limits. This can be added to your package for a nominal fee.

In the rare event of damage:

1. Inspect all items during unloading and note any damage immediately
2. Inform our team on-site and document with photos
3. File a claim within 24 hours by calling 9637744844
4. Our insurance partner will assess and process the claim
5. Compensation is provided as per insurance terms

We have a very low damage rate due to our professional handling, but we ensure quick resolution if issues occur.

Yes, ShiftEzy is fully licensed and verified:

• ISO 9001:2015 Certified: Quality management certification
• Government Licensed: Karnataka Transport Authority licensed
• GST Registered: Legal business entity with GSTIN
• Insurance Partnered: Tied up with reputed insurance companies

All our documentation is available for verification. We're a trusted name in Bangalore with 8+ years of proven track record.

We recommend booking:

• 7-10 days in advance for regular season moves
• 15-20 days in advance for month-end or weekend moves
• 20-30 days in advance during peak season (March-June)

However, we do accommodate last-minute bookings based on availability. Call us at 9637744844 to check immediate availability.

Yes, we operate 7 days a week including weekends and public holidays. Many customers prefer weekend moves to avoid taking time off work.

Note: Weekend and month-end moves are in high demand, so early booking is recommended. Charges may be slightly higher during peak days due to increased demand.

We accept multiple payment methods for your convenience:

• Cash - Payment on delivery
• Online Transfer - NEFT/RTGS/IMPS
• UPI - Google Pay, PhonePe, Paytm
• Cheque - With advance notice

Payment Terms: Typically, we collect 20-30% advance at booking and remaining after successful delivery.

Yes, you can cancel or reschedule:

• Reschedule: Free if done 48 hours before moving date
• Cancellation: Full refund if cancelled 72 hours before move
• Late cancellation: 50% advance forfeited if cancelled within 48 hours
• Same-day cancellation: Full advance amount is non-refundable

Please inform us as early as possible to avoid cancellation charges. Call 9637744844 for cancellation/rescheduling.

Yes, we offer same-day moving services for urgent relocations, subject to availability:

• Same-day service is available only for local moves within Bangalore
• Limited to smaller households (1-2 BHK)
• May incur additional express service charges
• Pre-payment required for same-day bookings

Call us immediately at 9637744844 to check availability for same-day service.